Effective Date: May 1, 2025
The Cozy Penguin (“we,” “our,” or “us”) is committed to respecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, https://thecozypenguin.com (the “Site”).
1. Information We Collect
We collect both personal and technical data in the following ways:
a. Information You Provide
You may provide personal information by filling out forms on our Site. This may include:
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Full name
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Email address
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Phone number
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Property address (for insulation evaluations)
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Any message or comments submitted via forms
Collected through:
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Request a Free Estimate
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Contact Us
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Schedule a Service
b. Information Collected Automatically
When you browse our Site, we may automatically collect:
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IP address
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Browser type and version
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Time zone settings
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Pages visited and time spent
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Referring website or source
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Click behavior and engagement data (via tools like Google Analytics)
2. How We Use Your Information
We use the collected information to:
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Respond to inquiries and customer service requests
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Schedule and confirm appointments
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Improve the Site and our service offerings
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Send marketing communications (only if you opt in)
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Monitor traffic and usage trends
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Fulfill legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience. These technologies help us:
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Understand how visitors interact with our Site
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Save user preferences for future visits
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Enhance page load speed and usability
Note: You can adjust your browser settings to decline cookies. However, this may affect functionality in some areas of the Site.
4. Information Sharing
We do not sell your personal information. We may share data:
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With trusted service providers (e.g., website hosting, analytics tools)
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To comply with legal obligations or valid government requests
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To protect the rights, safety, or property of our business, users, or others
5. Third-Party Links
Our Site may include links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or data practices.
6. Data Security
We implement technical and administrative safeguards to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights and Choices
You have the right to:
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Opt out of marketing emails by clicking “unsubscribe” in any message
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Request access to or deletion of your personal data
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Disable cookies through your browser settings
To exercise any of these rights, please contact us at:
📧 hello @ thecozypenguin.com
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect data from minors.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected by the “Effective Date” at the top of this page. Continued use of the Site implies your agreement with the updated terms.
10. Contact Us
For questions about this Privacy Policy or how we handle your data, contact us:
The Cozy Penguin Insulation Company
15 S 31st St, Harrisburg, PA 17013
📞 Phone: (717) 229-7771
🌐 Website: https://thecozypenguin.com